Showing posts with label Value. Show all posts
Showing posts with label Value. Show all posts

Saturday, 13 July 2013

What did i learn from Strategy Course?

Strategy was one of the courses I was excited about before joining MBA. I was always amazed and eager to learn the basics behind how firms like Intel try to stay ahead of time, how has technology changed business ecosystem in firms like Yahoo, how are firms thinking of creating shared value and how much is the consumer important in the overall value chain? How do firms strategy vary in highly complex globalized environments? This course was finally able to answer most of these thoughts with conviction.

The key learning out of this course may not have come directly out of books but it was very important to understand the core basics of strategy. The first and foremost take away was that we must build our own perspective and think differently, rather than simply getting carried away with the voice of the system. The whole new concept of dissecting a case to generate viewpoints from diverse people in the batch took discussions to entirely different level. Simply going through the facts/numbers in the case may not be enough to arrive at a solution but interlinking the numbers with the situation and thinking on the background for those numbers is what is actually more important.  

It was indeed very exciting to analyze the business case with the protagonist of case, wherein he presents his viewpoint on how he felt when he took an important decision when he was in a troublesome situation. Timely, there were other key speakers who helped to relate concepts by focusing on live examples. For e.g. Mr. Sanjay Goyal (CEO, Ericsson India) reinforced the differences that lie between operational effectiveness and strategy, Mr. Nagarajan (MD, Mother Dairy) discussed about the importance of customer and supply chain in the business of milk distribution in NCR, Mr. Navi Radjou discussed the fine difference that lies between wisdom and smartness, Mr. Sachin Garg (Founder & CEO, Grapewine Publishing) highlighted the hindrances that comes in the path of a successful entrepreneur and laid the importance of understanding your customer etc. 

Change is one thing which each one of us likes to resist but firms cannot survive if they do not adapt to change. Porter’s Five Forces Model, 4C, McKinsey 7S models talk of ways firms can create a unique differentiating position and fit for their products/services by analyzing their internal and external business environments. Companies focus on strategies to create sustainability for themselves. They target their efforts in creating a fit that would set them apart from their competitors.

Finally, towards the end, all my learning’s throughout the course culminated into building Market Strategy during MarkStrat simulation exercise. This daylong live session gave me hands on experience on the concepts and some specific highlights i captured in this session were:
  • Position your product uniquely differentiating from competitors.
  • Budgeting and investing in R&D every year is very important to sustain.
  • Timely calling off a product and launching a new one are equally important.
  • Blind following of competitors move can be detrimental to business.
  • Leverage only to the extent you are in a position to pay your debts. 
There were additional insights on LIPS and HIPS category of products and how to align value chain to generate value for your customers. They need to strategize and constantly work on transforming the product from LIP to High Involvement product category. We all live in a cut-throat competitive world, where the mind of corporate is ruled by capitalist ideas. To sustain in this scenario, and to maintain profits, the products or services needs to be constantly updated. Companies need to create differentiation as a perception or create value for the consumer to stay ahead.

Abishek Mittal

View ABISHEK MITTAL's profile on LinkedIn

Sunday, 16 June 2013

Firm Focus = Shared Value + Value Proposition


Value proposition is nothing more than a believable collection of most persuasive reasons that your customer notices you and takes the action you are asking for. Focusing on the prime needs of your customer is how the businesses try to create value in the ecosystem. Each customer has the tendency to search 4-5 different options before arriving at the final selection. Firms try to stay ahead by uniquely positioning its product/service offerings different from its competitors. Regardless of whatever one firm does, it always has a competitor who is doing better (barring the one who is leader).  There will always be existence of companies whose brand sells more than yours, people whose blogs have more readers than yours, there will be websites which will have more per day hits than yours and the list is endless. We can find innumerable comparisons from our daily interactions as a customer with different firms. But is it that staying focused only on the value proposition front means that it is also serving the larger purpose of creating value for the society? Businesses need to extend their thought process further, reinvent their strategies and must evolve towards creating shared value.

The society in which the businesses operate cannot be completely ignored. Firms need to look for opportunities in the manner they can uplift the society. Apart from creating employment opportunities for the individuals living in the peripheral areas, firms need to think on formulating clear business strategy to create shared value. They have to unleash their power to create a strong impact on the society and work on tackling the common global issues. Opportunities do not remain static but constantly keeps on changing with the advancement of technology and with the changing dynamics of the highly interlinked economies. It must be a win-win situation for both - firm and stakeholder and not the win-lose relationship. 

Over exploitation of natural resource by the firms is a major topic in discussion these days. Especially the companies which are into direct association with the use of environmental resources like mining firms (which leave a major impact on the environment in the areas of their operation) have to work substantially on creating value for the society at large. The leadership in these industries have to engage their employees by providing clear direction in achieving ethical & sustainable objectives along with the core business activities. A good example of creating shared value can be Rio Tinto (a British-Australian firm active in mining business), which defines a parallel target of creating project positive impact for every project it works on. It tries to identify the opportunities available on the social-economic front before proceeding for the project and holistically works on the same.

Measuring the impact of firm's actions becomes an important parameter in evaluating the impact of shared value. As the concept of creating shared value is still its infancy, the complete framework for measurement of social impact on the economic business is evolving. But firms have started accepting the ideology that there lies a congruence between the improvement in productivity of the firms and creating shared value for the society. More the firms start thinking of the innovative ways to make the societies progress, the more they benefit and thus, the more they become more productive in the value chain. Sustainability standards have also increased awareness among the corporates of their impact on society and thus have triggered meaningful improvements in social and environmental performance. For eg.: Recent energy price spikes have challenged everyone to think in terms of higher efficiencies in energy utilization and has thus brought a wave of revolution in this energy efficiency market. It has helped the companies reduce their energy costs and also created new employment opportunities for the society. 

The Global Reporting Initiative (GRI) has laid down voluntary reporting standards on ESG (environment, society and governance) and many Fortune-500 organizations are already part of this reporting network. Many corporates like Siemens are already working proactively on sustainability front and are promoting same by conducting sustainability awareness programmes. The success of companies in future shall be linked to their evaluation on social, environmental performance along with the financial aspects. These firms will have an integrated strategy to target financial goals and simultaneously create value for the society and its stakeholders. Taking consistent, persistent and focused action is always easier said than done. The challenge that still remains is daunting and task is tough and the firms have to really delve into it to make it a success !

Abishek Mittal

View ABISHEK MITTAL's profile on LinkedIn